Role of internet in organization

Internet is a medium which has enabled computers to connect with each other.

Role of internet in organization

From multi-national corporations who maintain mainframe systems and databases to small businesses that own a single computer, IT plays a role.

The reasons for the omnipresent use of computer technology in business can best be determined by looking at how it is being used across the business world.

Communication For many companies, email is the principal means of communication between employees, suppliers and customers. Email was one of the early drivers of the Internet, providing a simple and inexpensive means to communicate. Over the years, a number of other communications tools have also evolved, allowing staff to communicate using live chat systems, online meeting tools and video-conferencing systems.

Voice over internet protocol VOIP telephones and smart-phones offer even more high-tech ways for employees to communicate. Inventory Management When it comes to managing inventory, organizations need to maintain enough stock to meet demand without investing in more than they require.

Inventory management systems track the quantity of each item a company maintains, triggering an order of additional stock when the quantities fall below a pre-determined amount.

These systems are best used when the inventory management system is connected to the point-of-sale POS system.

The POS system ensures that each time an item is sold, one of that item is removed from the inventory count, creating a closed information loop between all departments. Data Management The days of large file rooms, rows of filing cabinets and the mailing of documents is fading fast.

Role of internet in organization

Today, most companies store digital versions of documents on servers and storage devices. These documents become instantly available to everyone in the company, regardless of their geographical location.

Companies are able to store and maintain a tremendous amount of historical data economically, and employees benefit from immediate access to the documents they need. Management Information Systems Storing data is only a benefit if that data can be used effectively.

Role of internet in organization

Progressive companies use that data as part of their strategic planning process as well as the tactical execution of that strategy. Management Information Systems MIS enable companies to track sales data, expenses and productivity levels.

The information can be used to track profitability over time, maximize return on investment and identify areas of improvement. Managers can track sales on a daily basis, allowing them to immediately react to lower-than-expected numbers by boosting employee productivity or reducing the cost of an item.

Customer Relationship Management Companies are using IT to improve the way they design and manage customer relationships. Customer Relationship Management CRM systems capture every interaction a company has with a customer, so that a more enriching experience is possible. If a customer calls a call center with an issue, the customer support representative will be able to see what the customer has purchased, view shipping information, call up the training manual for that item and effectively respond to the issue.

The entire interaction is stored in the CRM system, ready to be recalled if the customer calls again. The customer has a better, more focused experience and the company benefits from improved productivity. References 1 Small Business Computing. He is a regular contributor for a number of travel and business magazines and marketing websites, including "OutPost Magazine," "Report on Business" and several insurance trade publications.

MacKechnie also writes extensively for several Fortune companies located around the globe.30% of Internet users say the Internet plays a major role in their everyday lives.

Compared to other Internet users, they do more everyday activities online and they do them online more frequently, and they are more likely to do them exclusively online.

The Exchange Server Unified Messaging Server role combines the mailbox database, voice messages and e-mail messages into one store. With the Unified Messaging Server role, you can access all messages in the mailbox using either a telephone or a computer.


The designations describe the place of the Internet in modern education, its role in enhancing the effectiveness of different forms of. ISPs and Their Role as Internet Intermediates Internet intermediaries are rapidly evolving in nature, scale and scope and are poised to connect an increasing number of users, information and services, and to do so at increasing speeds.

This is a list of Internet organizations, or organizations that play or played a key role in the evolution of the Internet by developing recommendations, standards, and technology; deploying infrastructure and services; and addressing other major issues.

Aug 17,  · The role of the Internet in business communication is varied and has come to be of great importance. It can be used to increase effective communication both internally and externally. Use of the Internet can make it easier to connect with others quickly and more often, in addition to exchanging a wide array of media types.

Role of Information Systems in the 21st Century Organization